I tried it on Brave, Edge and Firefox and the sphere does not appear on any. I have attached the 360 image.

Hello Peter,
I am sorry about the issue.
I ran a test with the object, but it was displayed for me.
Do you remember when it was last visible? Is it displayed if you preview this page in WebSite X5?

Eric

No, it does not display in the preview, either as shown in the attached image

(It > En) ... while waiting for the problem to be solved, ...if you are interested in obtaining the visibility of the Photo Sphere immediately, you could solve it immediately with my invention with EXTRA code...
... in which case you would also have the "unique" advantage of the aspect ratio at all resolutions, with customizable ratio ratio, for example: (4:3), (3:2), (16:9), (2:1), etc., or use the real pixel measurements as you prefer......
... if you are interested in trying my exclusive code, let me know and I will come back here, ...otherwise wait for the corrections of the case...

.

ciao

.

Hello Peter,
could you please try to remove the object and add it again?
Could you also attach the image file you are using here?

Eric

Hello Peter 

here on my demo a way to display 360/3D pictures

https://wsx5demo.afsoftware.fr/3d.html

hope this helps 

Axel

I have removed the object and tried again, yet it makes no difference. I videoed the process so you can see what i did and that it still does not work.

I opened another project which i setup as a test when the PSV object first came out and that still works, even with the image that does not work on the site i am trying to use it on. I show that in the video, too.

Download the files from here:
https://we.tl/t-e8IuRuBA8J

I have added the 360 image with this post. The last time i tried to upload it here, it strangely did not upload, so i put it in a zip.

... I updated the browser on your online example, and the Photo Sphere object is not visible...
... for my part my previous offer remains valid, ...if you are interested let me know...

.

 KolAsim, sure, send me your code to test, thanks.

... OK ... ciao ...

... code:

<script> 
$( document ).ready(function() {//K>;
/** -- riabilita Photo_Sphere + aspetto ratio[268406] by KoplAsim -- **/
ritardoK = 3; // secondi di ritardo sulla latenza della pagina, da valutare;
setTimeout(function(){//K1>;
objectVideoSfereK = $('.psv-container');
$(objectVideoSfereK).parent().parent().css("display","block");
widthK = 16; // rapporto razionale W, o (PX) larghezza immagine; per es: = 800;
heightK = 9; // rapporto razionale H, o (PX) altezza immagine; per es: = 400;
ratioK = heightK / widthK ;
VideoSfereRatioK();
}, ritardoK*1000);//K1<<;
});//K<<;
//-----------f K2-----------------------
$(window).resize(function(){//K2>;
VideoSfereRatioK()
});//K2<<;
//-----------f K3-----------------------
function VideoSfereRatioK(){//K3>;
wK = $("#imContentGraphics").width();
hK = wK *ratioK;
$(objectVideoSfereK).css("width", wK).css("height", hK);
};//K3<<;
</script>

.

... you have to paste the code in the Properties of that Page "about-us.php", in this section:

>> Step 3 - Map > The 'Page Properties' window > Options in the Expert section >
▪Custom Code: > 3^(third) option > Before closing the HEAD tag

.

ciao

.

Hello Peter,
are you using any custom code in the page where this instance of the object is present?
If so, could you check whether temporarily removing it affects whether the object is displayed?
If the issue persists after this, or if there was no code to begin with, I would ask you for a copy of the project so that I can take a closer look.
You can export it in Step 5 - Export, choosing the “Export the project option” to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces).
Thank you.

Eric

Thanks KolAsim for your code. I tried it and it worked.

I also tried removing the code that was in there as well, that had been recommended in another post i saw on this board. 

That strangly also worked, but the image was only thin vertically, despite "Full Height" being clicked. I had to remove that tick and insert a height of 600.

Picture showed this time, until i decided to add a Label. I entered "Peter's Studio in 360°" and then the entire image disappeared again. The code does not like the '

... OK ... I saw ... now Photo Sphere works...
.

ciao

.