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Tayfun B.
Tayfun B.
User

Non-working domain registration problem.  en

Autor: Tayfun B.
Besucht 390, Followers 1, Geteilt 0  

Hi

My problem is a domain registration problem that does not work. I did all the steps but it does not work. I also did the DNS redirection.
The address I directed the DNS to.
Name Servers NS1.HOST-ANYCAST.IT (has 41,832 domains)
NS2.HOST-ANYCAST.COM (has 4 domains)
How can we find a solution?
Best Regards

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10 ANTWORTEN
Aleksej H.
Aleksej H.
Moderator

Hello. Sometimes it can take up to 72 hours from the moment you change your DNS settings for them to work. How long ago did you set up the domain?

I have sent a notification about your question to the Incomedia staff.

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Gepostet am von Aleksej H.
Tayfun B.
Tayfun B.
User
Autor

Hi Aleksej

5 days a go, but problem Website x5 side.

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Gepostet am von Tayfun B.
Tayfun B.
Tayfun B.
User
Autor

48 hours waiting. Not working domain registration. DNS side nothing problem. Please help me.

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Gepostet am von Tayfun B.
Aleksej H.
Aleksej H.
Moderator

I apologize. I only now, not yesterday, sent a notification to the company employees about your question. Please wait for a response from them.

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Gepostet am von Aleksej H.
Tayfun B.
Tayfun B.
User
Autor

Thanks Aleksej

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Gepostet am von Tayfun B.
Incomedia
Elisa B.
Incomedia

Hi Tayfun, 

we confirm that the DNS haven't been properly set. You can get in touch with your provider to get support about setting them up correctly. 

Thanks! Kind regards.

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Gepostet am von Elisa B.
Tayfun B.
Tayfun B.
User
Autor

Hi Elisa

Dns nothing problem. Please give me NS name.

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Gepostet am von Tayfun B.
Incomedia
Elisa B.
Incomedia

Hi Tayfun, 

please consider that on your Hosting Pro panel, you will find all the correct records that you need to set up on your other providers' panel. In order for the domain to connect correctly, you please need to set only those you find on your Hosting Pro panel.

Thanks!

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Gepostet am von Elisa B.
Tayfun B.
Tayfun B.
User
Autor

Hi Elisa

Please you look.. All panel, this. I send picure.Where do I change? Panel side 3 option.

1: Custem Dns.  NS transfer.

NS1.HOST-ANYCAST.IT (has 41,832 domains)
NS2.HOST-ANYCAST.COM (has 4 domains)

2:Basic Dns: You are just redirecting to another domain.

3: Name chep web hosting.

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Gepostet am von Tayfun B.
Incomedia
Elisa B.
Incomedia

Hi Tayfun, 

in order to get a more precise support, you may want to get in touch with the provider directly, they will be able to guide you though this process. 

Thanks!

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Gepostet am von Elisa B.