WebSite X5Help Center

 
Campbell G.
Campbell G.
User

Alt Text on images has disappeared  en

Autor: Campbell G.
Besucht 82, Followers 1, Geteilt 0  

Hi,

Today, I noticed that the alt text on almost all the images has disappeared.

I only noticed it after updating to the latest version.

Is there any way of getting them back?

It will take an incredible amount of time to manually re-enter the alt text again.

My web url is: https://campbellmgold.co.uk

Thank you for any help that can be given.

Very best regards,

Campbell Gold

Gepostet am
5 ANTWORTEN
Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

Perhaps the Incomedia staff can explain why the information provided by users regarding the title tag and alt tag was not transferred from the old projects to the new version.

Mehr lesen
Gepostet am von Daniel W.
Incomedia
Eric C.
Incomedia

Hello Campbell,
I am sorry about the issue.
Even though the management of Title and Alt has been moved to a dedicated section, this information should indeed be carried over when converting into version 2025.1.
Do you have a copy of the project coming from the previous version so that I can take a look at what occurs upon conversion?
I was not able to reproduce this issue, as in my test the Title and Alternative Text were correctly moved in the new Accessibility section.
I remain available.

Mehr lesen
Gepostet am von Eric C.
Campbell G.
Campbell G.
User
Autor

Hi Eric, 

Thank you for your reply. I think I may have the reason the problem occurred.

The new update was released, but before I had actioned it my system crashed losing everything on the ssd. After getting everything back up I had to reinstall WS5. After the reinstall, WS updated automatically. I think the up dating from my ancient original to the latest version was where the issue occurred. What do you think - no one else seems to have had this issue, ergo it was something stupid that I did.

Many thanks for your help.

Best Regards.

Campbell

Mehr lesen
Gepostet am von Campbell G.
Incomedia
Eric C.
Incomedia

Hello Campbell,
even with the automatic update occurring, if you then opened the project with this new version and a conversion occurred, if this version of the project contained images with the Alt configured, it should have been preserved.
This is why I inquired about a previous version of the project, so that it could be possible to check the relevant information for those images.

Mehr lesen
Gepostet am von Eric C.