WebSite X5Help Center

 
Monique S.
Monique S.
User

VAT calculation is not correct  en

Autor: Monique S.
Besucht 1697, Followers 2, Geteilt 0  

The VAT calculation is not correct. The total VAT does not match the sum of the VAT of the products in the cart. I think it's a rounding problem. Who can help me please....... And another qeustion,....how can i leave the option column out of the cart?

Gepostet am
6 ANTWORTEN
Incomedia
Claudio D.
Incomedia

Hello Monique,

Can you please tell me what Version of the Program are you using?

Can you also write me the link to the website, if it's online?

Many thanks!

Mehr lesen
Gepostet am von Claudio D.
Monique S.
Monique S.
User
Autor

Sorry i did not see that i already got an answer. I am using Version 9. My website is not online yet because i find it very disturbing that the calculation is not correct.

Mehr lesen
Gepostet am von Monique S.
Monique S.
Monique S.
User
Autor

Hi Claudio i have made a copy for you to see what i mean.

Mehr lesen
Gepostet am von Monique S.
Incomedia
Claudio D.
Incomedia

Hello Monique,

Can you please check if the program is updated?

Do you use the option of Vat included in the price?

Many thanks!

Mehr lesen
Gepostet am von Claudio D.
Monique S.
Monique S.
User
Autor

This is taking me too long already. The program is updated but i do not see this getting fixed so i have decided to switch over to another software. Incomdia software is too limited for me.

Mehr lesen
Gepostet am von Monique S.
Monique S.
Monique S.
User
Autor

But thanks for your help.

Regards, Monique

Mehr lesen
Gepostet am von Monique S.