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Sander V.
Sander V.
User

Change layout email  en

Autor: Sander V.
Besucht 1065, Followers 1, Geteilt 0  

Is there a way to change the layout of the confirmation email from the e-commerce? So make the whole email wider.

We now get the column price which is to narrow. The Euro sign is placed above the number.

Thanks,

Sander

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Incomedia
Claudio D.
Incomedia

Hello Sander,

Can you please tell me if this happens with a project of Version 9 or 10?

It appears so on all email clients or browsers?

Many thanks!

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Gepostet am von Claudio D.
Sander V.
Sander V.
User
Autor

Its in version 10. got it in outlook 2010.

And is there a way to avoid that the complete product desciption is shown in the email? Just the title is enough.\

Regards,

Sander

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Gepostet am von Sander V.
Incomedia
Claudio D.
Incomedia

Hello Sander,

Have you tried to see how the email looks if you check your emails form the online account?

Unofortunately at the moment it is not possible to have this feature in WebSite X5.It will be shown always also the product description in the email containing the order.

I would like to suggest that you open an "Idea" Post where you describe to us the feature you would like to see implemented in the future releases of WebSite X5.

Many thanks!

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Gepostet am von Claudio D.
Sander V.
Sander V.
User
Autor

I've checked it in the browser version (webmail) and there it is correct.

Very strange, what could it be?

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Gepostet am von Sander V.
Incomedia
Claudio D.
Incomedia

Hello Sander,

It seems to depend on a setting of outlook 2010. Probably something is changing the layout of the page when loaded.

Try to  see if you can restore Outlook to default to see if then it's shown correctly.

Many thanks!

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Gepostet am von Claudio D.