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Travel agency R.
Travel agency R.
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Autor: Travel agency R.
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Hello, I need help. When I want to export my website on Internet it says : "Unable to connect to server. Please check with your internet provider that you have a correct connection information" And the exclamation point appears for FTP address and port. My port number is 21 and ftp adress ftp.travel-agency-record.com and I'm not so sure is that correct..

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Paul M.
Paul M.
Moderator

Hi,

Your webhost can supply this information for you, or you should be able to access it yourself through your host's online control panel.

You need to purchase some webspace (via a webhost) before you can upload your X5 project to the internet.  You need somewhere to physically upload the files!

The ftp address is the location on the public internet where your webhost's server resides  -  it does not necessarily bear any resemblance to the domain name of your site.

So, have you signed up with a webspace provider, and if so who is it?

Best regards,

Paul

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