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Eoin H.
Eoin H.
User

Error in folder creation  en

Autor: Eoin H.
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Hi, when I am exporting my website, I choose to upload my site to the internet. I put in my ftp and server details and continue. When I try to upload the site an error message keeps coming up saying "Error in folder creation, please try later". This problem has not occurred with any of my other websites. How can I fix this?

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Paul M.
Paul M.
Moderator

Hello Eoin,

Are you uploading this site to a different webhost from that of your other sites?

It sounds like it could be a file/folder permissions setting on the server.

Also, in Step 5 - Website Export to Internet, if you have stated a 'Destination folder' under 'Optional parameters' then check that this folder actually physically exists on your server.  If not you will need to create it first.

Check also your settings in Step 4 - Data Management - Writing Access Folder

Let us know how you get on.

Kind regards,

Paul

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