Hi Jacob!
Please follow the procedure after launching your program in order to unlock it correctly. You do not need to add the unlock code, it should unlock automatically. If it doesn't, please give me your licence key and describe exactly what you are doing and I will help you.
Thank you,

Samantha

I have the same problem with the same progam version...

Hello Joaquin!
Please open a new post, set it as private and follow the procedure I posted above.
Thank you,

Samantha