We'd like to inform you that:
During the Christmas holidays the Incomedia technical support could be a bit slower than usual.
On the 24th , 25th and 26th of December 2013, the Incomedia technical support will not answer to your posts because our office will be closed for the Christmas holidays. They will assist you again on Friday (2013/12/27).
On the 2013/12/31, 2014/01/01 and 2014/01/06 the Incomedia technical support team will not answer to your posts as our office will be closed. They will assist you again from 2014/01/07 onwards.

We wish you a Merry Christmas and a Happy New Year!