WebSite X5Help Center

 
raquel R.
raquel R.
User

Project Deleted By Mistake!!! Where Is The Folder?  en

Autor: raquel R.
Besucht 1849, Followers 2, Geteilt 22  

I deleted my project by mistake and now I can not restored it, I can not find it!. please, help!

I downloaded all the files from the ftp, but I can not import it because is not a wzip project.

Please, let me know where is the folder with my project I deleted by mistake? Thank you in advance, Raquel

Gepostet am
9 ANTWORTEN
raquel R.
raquel R.
User
Autor

I am using the last version v9 evolution, and my question is where I can find the backup of this project or just when you delete a project (by mistake!!!) all the files dissapear? They are not in the bin folder, so where the files go when you delete a project?

Mehr lesen
Gepostet am von raquel R.
raquel R.
raquel R.
User
Autor

nobody can help me?

nadie puede ayudarme?

Mehr lesen
Gepostet am von raquel R.
Pcssa .
Pcssa .
Moderator

. . . what did you put in here ?

Mehr lesen
Gepostet am von Pcssa .
Pcssa .
Pcssa .
Moderator

. . . and here ?

Mehr lesen
Gepostet am von Pcssa .
Mi Lux
Mi Lux
User

If you have deleted the folder with "delete key" of Windows, 99% you find it in the trash. Recover it with explorer.

If you have delete it from Website , you cans say only "HELLO!!" and after install a backup software. The backup of the whole directory where you put the project, should be setup with a frequence of 2 times per days.

Mehr lesen
Gepostet am von Mi Lux
raquel R.
raquel R.
User
Autor

Thank you, but I do not understand your answers. Please, write in English!

I am not asking about re-installing the v9, unless that is the way to find the solution to my problem!

Where can I find the backup or the files of a project I deleted by mistake? That is my question!

Or, how I can re-zip the files from the web (the ones I downloaded from ftp)?

Mehr lesen
Gepostet am von raquel R.
raquel R.
raquel R.
User
Autor

I deleted the project from x5 v9 in the step 0, when you must choose the project. The project is not in the trash folder!

Mehr lesen
Gepostet am von raquel R.
Mi Lux
Mi Lux
User
raquel R.
I deleted the project from x5 v9 in the step 0, when you must choose the project. The project is not in the trash folder!

ok if you have deleted the project from the main screen, you say "HELLO" to your job (like Rossella Ohara in Gone with the wind..). Recover all files from your website and rebuild the project but...............

before pls install a backup software to save all your jobs stored in the website default folder..

Cheers

Mehr lesen
Gepostet am von Mi Lux
Incomedia
Samantha M.
Incomedia

Dear Raquel,

where exactly did you delete your project file from? In WebSite X5 Evolution 9's project list or from your documents?

Mehr lesen
Gepostet am von Samantha M.