WebSite X5Help Center

 
Rob F.
Rob F.
User

Problem loging in with explorer  en

Autor: Rob F.
Besucht 613, Followers 1, Geteilt 0  

A visitor of my website www.jachthaven-lunenburg.nl cannot login in a with his with a login account protected page. After entering his code the website opens in the homepage without logging in. He uses Explorer. After he tried this in Chrome it worked properly. On my own computer it works in FireFox, Chrome and Explorer as well. Does anyone know a problem with the login procedure of Website X5 and explorer.

Gepostet am
2 ANTWORTEN
Incomedia
Claudio D.
Incomedia

Hello Rob,

Probably Internet Explorer on his computer is set to not save cookies. Tell him to try to reset Internet Explorer or to update it if he is using and old version and hen try again.

Many thanks!

Mehr lesen
Gepostet am von Claudio D.
Rob F.
Rob F.
User
Autor

Hi Claudio,

Thanks a lot. We will try this.

I will come back to you with the results,

Regards, Rob

Mehr lesen
Gepostet am von Rob F.