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A S.
A S.
User

No table lines in "my cart"  en

Autor: A S.
Visitado 1252, Followers 2, Compartido 0  

After my last update (last week) of the program X5 11, I have an  error in two of my updated websites. My dutch version of the website is not updated yet and do not have the next problem.

So after the last update>> The lines in the shoppingcart are gone. The tables are not straight  lined-out, so  my customers can not see exactly the prices in a row. See my screenshot.

Can yoy or anyone help me out?

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6 RESPUESTAS
Incomedia
Claudio D.
Incomedia

Hello A Santing,

Can you please write me the link to the website where you experience the issue?

Can you please also try to make a complete export of the project online again and then once you open the website to press CTRL + F5 so the cache is cleared and then check if the lines are still not visible?

Many thanks!

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Publicado en de Claudio D.
A S.
A S.
User
Autor

Hallo Claudio,

First off all I send you my project via email.
I renewed  or uploaded my complete website online. (after deleting all files on the server) but no result after using ctrl+F5 buttons.
So still no lines in my cart-steps pages.

I send you an zip/rar file with two of my projects. German and English websites.
On both sites the error occures on the same way.
Temperarely I removed my german website OFFLINE and replaced it with an older version website (not X5).
My english version of the website is still online >> www.fireworkscd.com

The dutch version is also online (see www.vuurwerkcd.com) and this website does not contain the error,  BUT I did not upload this website yet after the last update of X5 version 11, so it could be a problem when I do.
The dutch version could have a problem at the moment because some people calling me about their bad conformation email, after they ordered something. In their email are also no tables of the order and all text is scrambled over their email.
It occures not always, but since one week, some people complaining about this problem.

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Publicado en de A S.
Incomedia
Claudio D.
Incomedia

Hello A Santing,

Can you please send the the IWZIP file of one of the projects  instead of the iwprj file?

To get the IWZIP file you need to go to step 5 and choose to export the project.

The iwprj file cannot be opened if the other files are missing and to open it I need the IWZIP file which contains every necessary file.

Once sent please let inform me.

Many thanks!

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Publicado en de Claudio D.
A S.
A S.
User
Autor

I send you an email with the download-url

regards

A.San

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Publicado en de A S.
Incomedia
Claudio D.
Incomedia

Hello A Santing,

In the project the preview shows it correctly but online i seems the file style.css in the cart folder has not been correctly uploaded.

I would suggest you to open the project and then to press CTRL while you open the preview and then to export the complete project again online and then test it again in the browser, where you before delete the cache.

Many thanks!

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Publicado en de Claudio D.
A S.
A S.
User
Autor

Yep, that was the problem.

Thank you for your help again.

Greeting a.san

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Publicado en de A S.