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Eliška P.
Eliška P.
User

Disappearance of licence key after upgrading windows 10  en

Autor: Eliška P.
Visitado 777, Followers 1, Compartido 0  

Hello,

I´ve upgraded my pc to Win 10 and than my program need a licence key once more. I would not insert my licence key once more because I would like to use it to my second pc. What should I do? Thank you so much.

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Paul M.
Paul M.
Moderator

Hello Eliška,

Go head and install/activate WebSite X5 on your Windows 10 installation.

When the time comes to install the software on your second PC, attempt to activate the software as normal.  If you are unable to do so then set this thread to 'Private' by clicking on the small padlock icon at the bottom right of your initial post.  This will allow you to communicate confidentially with the Incomedia support staff who will be able to assist you further.

Note that you are permitted to have WebSite X5 installed on any two computers at any one time.  It is not the number of activations which matters, but the total number of installations at any point in time, which must not exceed two.  As long as you adhere to this policy then you will stay within the boundaries of the WebSite X5 software license.

Kind regards,

Paul

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