Hi Eric.

I kindly ask you to attach some screenshots here showing the problem.

Also, if possible, try reproducing the same errors on a new project and see if they occurr.

Let me know

hello,

before trying to make some screenshots.

here's my website imported to evolution 12 from evolution 11 

http://www.yuanfen.fr/asie-massage

i tested it and founf errors with galaxy s2 and iphone ios 6 and 7

I would feel very unfortunate to make it all out again with evolution 12

then i'll try to answer your previous answer

thanks and hope websitex5 meets best

let me know when you overviewed my previous response

thanks

thanks for your support

hello Stephano,

i noticed a new bug on ipad ios 9.

When flipping my website from vertical to horizontal, the page gets much longer with empty space than needed.

also on ipad ios 5, when flipping my website from vertical to horizontal, the page oversize the screen.

Let me know if i'm clear enough and if you get the same errors.

Regards

hi,

do you know if it will soon be possible to personnalize with text, images; html code or search field the header for screen smaller than 480px meaning mobile phone ?

thanks

Hi Eric.

As of now, the only personalization available for the header is the responsive view is an image.

I suggest that you build your image prior to the insertion in the software, so that it features everything you need already.

Hope I've been helpful

hello Stephano,

as you transmitted to developpers the bugs in evolution 12 for my website, do you know how much time it will take to get an update correcting errors ??!

i watched the https://www.youtube.com/watch?v=4po8KvZb9Yo&feature=youtu.be video and it looks like the header should also be responsive as it's not on my ebsite imported from evolution 11.

regards :)

Hi Eric.

We are not informed of updating times but we know that they are currently working on updating every problem the software has considering it has just been released.

The Tips and Tricks videos you can find on youtube are very helpful and use a couple tricks someone may not be aware of.

I suggest you watch some of those carefully to understand how some results may be achieved.

Hope I've been helpful

Hello Stefano,

help !!

the last updates don't work for me.

i exported my project from evolution 11 and imported it to evolution 12.

And the menu still don't show properly : http://yuanfen.fr/asie-massage/index.html

i can send you my evolution 11 exported project to you if you tell how.

Now i'm scared of how i'm gonna be eaten.

Please do it right.

hear you from you

the menu don't show properly in responsive view 

my project is 41mb 

Hi Eric.

At this point, please proceed to sending me the broken project.

You can send us an email with the project file (the file with .IWZIP extension) as attachment to file@answers.websitex5.com using as Subject “Post 129059 per Stefano G.”
If your project size is more than 10 megabytes, you can use online services like www.wetransfer.com to send  us your project.
To export the project you want to send us, please use the function “Export the Project” in Step 5 and save it in C://.

thanks for your answer.

i sent my project via wetransfer.

hope you solve my problem

hear from you

Hi Eric.

I found the problem, and will proceed to reporting it to the developers.

On a new project it doesn't seem to happen, only on your project.

If possible, I'd ask you to rebuild the site in v12. If not, wait for our Staff to fix your project and send it back to you.

Thankyou for your patience

hello Stefano,

thanks for you reply. i'll wait but i wish for an update that fixes my problem because i have several project like this one so only fixing the project i sent and send it back won't be the answer. Otherwise i'll have to send all my projects to be fixed. Can't the developpers make an update that solve my importation problem ? hope the answer is Yes :)

thank you for your support !

Hello Stefano,

do you have any news for the update that would solve my problem ?

thanks

Hi Eric.

You're problem is definitely a work in progress.

I need to ask you to be patient a little longer while we look further into the issue.

Thank you

hello Stephano,

the last update didn't solve my problem.

is it still on its way ?

:) Thanks for your reply and support

i hope my project making it hard on your team  will help WebsiteX5 which is great to get even better :)

Hello Stefano,

by the way, is there any development on responsive header and footer ?

Do you know anything about expected release date ?

Thank you

Hi Eric.

I'm currently not aware of the status of those determined features.

I can assure though that work is in progress as far as the menu issues are concerned.

Thank you for your patience

!!! MERRY CHRISTMAS !!!

!! HAPPY NEW YEAR !!

Hello Stefano,

is my problem going to be solved shortly ?

thanks