WebSite X5Help Center

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Incomedia
Stefano G.
Incomedia

Hi Rene.

I'll try and address the unresolved problems you wrote down in those well explained files.

Images : It is certain that when moving images from the original path it requieres further attention, but I didn't really understand if even without moving them, they cause trouble at times.

Exporting: I need to ask you if you are getting that issue on every project, or just some. Imported from older versions , or natives.

Responsive:

The "Responsive Template" bug is already known and under check.

One of the causes of it appears to be the desktop zoom not being 100% but 120% and the option "Disable.. for high DPI" option being ticked, when rightclicking the program launcher -> Properties -> Compatibility. It will be fixed soon anyway.

I hope I've been helpful

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Publicado en de Stefano G.
Rene K.
Rene K.
User
Autor

You wrote: Images : It is certain that when moving images from the original path it requieres further attention, but I didn't really understand if even without moving them, they cause trouble at times.

Yes! Even without moving them.

You wrote: Exporting: I need to ask you if you are getting that issue on every project, or just some. Imported from older versions , or natives.

It appreas to be a general problem. It appeared with X5 V11 already. And this were fully new projects. The 2nd installation of X5 V11 is located on a XP windows - there it works. Unfortenately, V12 could not be installed on XP due to the browser.

I hope the additional information helps solving these issues.

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Publicado en de Rene K.
Incomedia
Stefano G.
Incomedia

Hi Rene.

About the images, what exactly is the error you get? Is it the Image Generator Error?

That issue can be solved by reducing the image size to a more webfriendly dimension. That would be like, inferior than 500kb.

Let me know

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Publicado en de Stefano G.
Rene K.
Rene K.
User
Autor

No errors - the images just disappear from X5. The X5 image formats are kept. I use no lage image files. This problem happens with every image size, even with icon files.

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Publicado en de Rene K.
Incomedia
Stefano G.
Incomedia

Hi Rene.

It is not very clear what you mean by "disappear" and "the image formats are kept".

I should ask you to provide some screenshot of the preview page showing the errors, and also showing how the page was built inside WebSite's builder.

Let me know

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Publicado en de Stefano G.