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Andre Feyaerts
Andre Feyaerts
User

Feedready no funciona  en

Autor: Andre Feyaerts
Visitado 1185, Followers 1, Compartido 0  

Since the very beginning I have pushed my clients tu ese FeedReady
Many of them are complaining about no receiving feeds trough their smartphones

I have been working myself with a SamsungS3 phone and each and every feed always arrived instantly on the phone.
So I taught people were doing something wrong.

Complaints continued.   Some clients told me, Feedreay was working on their wife´s phone and not on theri own.  I could not believe them.

Until I bought a Sansung A5.
Feedready simplu SOES NOT WORK NOW ON THIS PHONE.

The program says that the site is not set up tu send RSS.
I tried it on my wife´s cell, and it works perfectly.

Can somebody explain me WHY THIS HAPPENS and which solution we have?

I installed another RRS Reader on my phone and it works perfectly!

Thanks for helping.

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9 RESPUESTAS
Incomedia
Claudio D.
Incomedia

Hello Andre,

Can you please write me the link to to the website you are experiencing the issue to add the feed so I can test it to see on what it depends?

Many thanks!

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Andre Feyaerts
Andre Feyaerts
User
Autor

Ok Claudio, I appreciate your help

www.motoyvida.es 

thanks

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Incomedia
Claudio D.
Incomedia

Hello Andre,

Please visit https://play.google.com/apps/testing/eu.incomedia.feedready and then join with the email used on your google play account and then update FeedReady on the device you experience the issue to test if then you still get the same error.

Please keep me updated about the results.

Many thanks!

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Andre Feyaerts
Andre Feyaerts
User
Autor

OK done

I keep you informed about the results

thanks

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Andre Feyaerts
Andre Feyaerts
User
Autor

Did the upgrade, and afortunately, now it is working in the Samsung A5

thanks

The question now is if it will work in all smartphones, before I start a campaign to install it again or tu upgrade it .

It would be very usefull to this comunity.

Please keep me informed.

Thanksa lot for helping

Andre

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Incomedia
Claudio D.
Incomedia

Hello Andre,

Thank you for the feedback. This fix will be added in a new update of the app and then it will work on every device. If you should notice any issue on a specific device let me know so we verify it.

Many thanks!

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Andre Feyaerts
Andre Feyaerts
User
Autor

Ok 

Please as soon as possible
I would like to convince the users again to use the app.

Therefore, I have to be absolutely sure is is working.

Please warn me when it will be done, so I can motivate them to update.

*** 

Thanks a lot

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Incomedia
Claudio D.
Incomedia

Hello Andre,

This update for FeedReady is already available to everyone and you can suggest the users to update it to follow your feed. If you notice issues inform me please.

Many thanks!

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Andre Feyaerts
Andre Feyaerts
User
Autor

OK thanks Claudio

I will start trying with a select group of users and if OK

launch the global use in January again

Thanks for helping

Andre

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