WebSite X5Help Center

 
Stephan Loef
Stephan Loef
User

Can not connect to the server of incomedia  en

Autor: Stephan Loef
Visitado 2578, Followers 1, Compartido 0  

I can't update my website x5 professional 12 because he can't connect with the server, 
also i can not upload directly through step 5 my website with FTP to the Internet. and get there the same message . Now I must first upload the website to disk and then through a separate FTP program still upload the website. also google fonts no longer work correctly. and the object management to.

all these things get the same massage:

It was not possible to connect the internet or the server of incomedia.

This can be a temporarilyproblem, try it later again

But this problem is now for a month long and wanna have fix this!

you can see it on the picture (there is it in dutch because i'm from the netherlands.

the reason for posting in english is because I think more people see it here.

Sorry for bad english but I hope you guys can help me!

Publicado en
3 RESPUESTAS - 1 CORRECTO
Serg Linds
Serg Linds
User

It's happens in both versions (11,12)?

Check permissions for X5 in your firewall or antivirus.

Leer más
Publicado en de Serg Linds
Stephan Loef
Stephan Loef
User
Autor

yes it happends with both version.
I don't think that firewall or antivirus the reason is because i have this program now almost a year

And i've a desktop and laptop, both same problem

Serg L.
It's happens in both versions (11,12)? Check permissions for X5 in your firewall or antivirus.
Leer más
Publicado en de Stephan Loef
Stephan Loef
Stephan Loef
User
Autor



it could hardly but I still looked at me for the security firewall. And he stood indeed blocked. Strange that is blocked with two devices at the same moment. But thanks 
for the solution !!


Serg L.
It's happens in both versions (11,12)? Check permissions for X5 in your firewall or antivirus.
Leer más
Publicado en de Stephan Loef