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Louis S.
Louis S.
User

I cannot open a website design in x11 with x12  en

Autor: Louis S.
Visitado 1592, Followers 1, Compartido 0  

Hi guys

With much anticipation I upgraded to x12 and I wanted to open an x11 evolution website, this is what I did:

  1. I opened x11 and exported the site into a folder (step 5)
  2. I opened x12 and I imported it
  3. I get a message saying I cannot import it because it has been designed using a higher version of x5, why?

Please help

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Paul M.
Paul M.
Moderator

Hello Louis,

Your profile shows that you are running Home 12  -  if this is the case then you have actually 'downgraded' from the Evolution version.

If you want to open a v11 Evolution project in version 12 then you will need to upgrade to either the Evolution or Professional editions:

https://answers.websitex5.com/profile/offers

There is no support in the basic/lower editions of WebSite X5 for the many advanced Objects and features found in the advanced editions.

Kind regards,

Paul

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Andre E
Andre E
Moderator

Louis,

X5 V11 EVO has more features then V12 Home, So the home version can not cope with these items. It is downwords compatble in version, so v12 pro can open all. but V12 evo can't open v12 pro.

You need to use V12 evo to start working in v12 with the project of V11 evo.

Hope this helps.

By the way the upgrade offer is probably the same as buying it directly, just check the offers to see what it takes to go to v12 evo. https://answers.websitex5.com/profile/offers

or recreate it from scratch in Home v12, or stay with evo 11.

Best Regards, Andre

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Andre E
Andre E
Moderator

12 seconds ..... grrrrr :)

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