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M. Kelso
M. Kelso
User

Resolution of V12 problem posted on 11/26/15  en

Autor: M. Kelso
Visitado 1663, Followers 1, Compartido 0  

After receiving many suggestions from members, I found a possible issue that was causing my crashing problem. To remind you, the crash would occur when attempting to save new text on a page, or after making text changes and attempting to preview the changes.

I noticed that the font list was not displaying in V12. This led me to look into other font programs I have installed on my computer. One, distributed by Summitsoft (related I believe to Incomedia) was causing the font conflict. After uninstalling the Summitsoft software, and reinstalling V12, the problem has not resurfaced. V12 is working great; I have several websites up and running, and customers and viewers are very happy with the results.

Thanks to everyone who made suggestions. I could not comment using the previous thread, so I added this message to express my gratitude.

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Paul M.
Paul M.
Moderator

Thanks for taking the time to provide this valuable feedback, and glad to hear the issue appears to be resolved  

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