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ANASTASIA M.
ANASTASIA M.
User

When I edit one of my pages, the changes don't show up  en

Autor: ANASTASIA M.
Visitado 2371, Followers 1, Compartido 0  

I have a weird problem, that I cant solve it.

The problem happens when I edit one specific page (contact-us.html) of my project. At least I think it's only one. My whole project is about 100 pages and I am not sure right now if this happens to other pages too.

The problem is that the changes I make, don't render on preview or when I export the project.
Inside the application my changes show up but when I preview them they don't show up.
Either show up when I export the project to view it from a web browser.

I am totally stuck. I don't know what else to try. Preview & export only show a previous version of the page AND not the changes I have made.

Please help in any way! What can I try to repair it?

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18 RESPUESTAS - 3 úTIL
ANASTASIA M.
ANASTASIA M.
User
Autor

I forgot to mention that some times when I edit that page, program freezes when I try to save it.

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ANASTASIA M.
ANASTASIA M.
User
Autor

I have tried importing the projects to another computer the problem is still there.

I tried renaming the File Name of the page and since then WebsiteX5 in the preview mode it says that can not find the file .html ?

Seems my project's internal database is corrupt, on that specific file.

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Gabriele P.
Gabriele P.
User

please, start with a link

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Gabriele P.
Gabriele P.
User

...is this your site?

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ANASTASIA M.
ANASTASIA M.
User
Autor

Thanks Gabriele,
The screenshot is my old site.
My new site is inside X5.
Even if I upload it somewhere you cant see the problem.
Cause it exports only an older version of contact-us and not the changes I make.

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Gabriele P.
Gabriele P.
User

your older version seems ok, probably if you check again since the beginning, I am sure you solve it; let us know...

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ANASTASIA M.
ANASTASIA M.
User
Autor

My older version is made with Dreamwaver.

The problem I have is an internal problem with Website X5.
The only way I can fix it is deleting this specific page and write it again.
I was hoping if we could debug this problem inside the WebsiteX5 application.

I can sent you the code of the page, or even upload it somehow.
X5 have stop exporting or previewing the changes I make inside that page.
So the only way right now is delete the page.

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Publicado en de ANASTASIA M.
Incomedia
Riccardo P.
Incomedia

Hello Anastasia,

connect your your server and remove all pages .html, then open WebSIte X5 and export all site in your server.

Then reset the cache of your browser and see the site.

If you have trouble please tell me the url of your site and what do you see.

thank you.

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Publicado en de Riccardo P.
ANASTASIA M.
ANASTASIA M.
User
Autor

This problem happens inside my project file - inside Website X5 application. I never said that the problem is online.

My project is corrupted is this specific page. The only way is to delete this page and write again from the beginning!

I thought Riccardo that I was clean in this post....
WEBSITE X5 HAS STOPPED EXPORTING CORRRECTLY MY PROJECT.
So can anybody help me fixing it?
Should I delete this specific page?

No server, or upload, or online...

The problem happens inside ANY computer - inside X5 application.

6/10/2016 Read my posts...
I write... "program freezes when I try to save it."
Also.... "I tried renaming the File Name of the page and since then WebsiteX5 in the preview mode it says that can not find the file .html ?"

My project seems corrupted and the only way for me is rewriting this specific page from scratch.

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Publicado en de ANASTASIA M.
Incomedia
Riccardo P.
Incomedia

Hello Anastasia,

can you send me your project .iwzip please?

In step 5 select export project for create the file .iwzip then send me the download link with this service: https://www.wetransfer.com/

Tell mee step by step what do you do so i cantry to do this directly.

Let me know.

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Publicado en de Riccardo P.
ANASTASIA M.
ANASTASIA M.
User
Autor

Hello Riccardo

Just give me a couple of days to prepare the file transfer and the step by step guide...

Thank you very much in advance!

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ANASTASIA M.
ANASTASIA M.
User
Autor

Hello Riccardo,
Do you have an email address to sent you the WETRANSFER link?
I dont want to post it public.

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Publicado en de ANASTASIA M.
Paul M.
Paul M.
Moderator

Hello Anastasia,

You can set this thread to 'Private' by clicking on the small padlock icon at the bottom right of your initial post.  In this way only you and Riccardo will be able to read the contents, including any links.

Kind regards,

Paul

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Publicado en de Paul M.
ANASTASIA M.
ANASTASIA M.
User
Autor

Thanks Paul,

Sorry for keep you waiting Riccardo, I had some health issues but now I am OK.

You can find the files you asked for here...

https://www.wetransfer.com/downloads/3ede96127e7c52a0fca395e6bbe1e2ac20160623094130/71dca21f76d82e860d49db3e77f68dc520160623094130/002f9e

I believe contact-us.html is corrupt inside my project.

How can I check the healthiness of my other pages. Is there any internal X5 log file that can help me prevent this kind of problems.

Thank you very much in advance Riccardo.

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Publicado en de ANASTASIA M.
Incomedia
Riccardo P.
Incomedia

Hello Anastasia,

thank you for your project, try delete the folder "preview" in the path of the site, you can see the path in the Preference Windows of WebSite X5.

then open the project, edite the text and click on the CTRL+Preview.

then export the site online,

reset the cache of your browser (http://www.refreshyourcache.com/en/home/)

and verify if your site is correct.

Let me know.

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Publicado en de Riccardo P.
ANASTASIA M.
ANASTASIA M.
User
Autor

Hello Riccardo

I deleted preview folder ... not working again
I always use CTRL+ Preview.... not working

Still X5 doesn show my changes.

I dont want to upload it, I want the X5 application to work properly in preview mode.
As I wrote to my previews post, my project is possibly corrupt.

Should I delete the page and write again?
Have I done something wrong?
Is there any internal log file, that I can check for this kind of errors?

No luck. :-(

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Publicado en de ANASTASIA M.
Incomedia
Riccardo P.
Incomedia

Hello Anastasia,

if this error appear only in this page, you can try to delete and re-create it, let me know if you solve with this method.

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Publicado en de Riccardo P.
ANASTASIA M.
ANASTASIA M.
User
Autor

Hello Riccardo,

I will delete this specific page and recreate it.
I believe it will fix the problem.
If something goes wrong I will keep in touch.

Thank you very much for your patience.

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