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Ben U.
Ben U.
User

Google Recaptcha on E-mail forms  en

Autor: Ben U.
Visitado 1080, Followers 1, Compartido 0  

I am using WebSite X5 version 12.0.8.29. I decided to change from Captcha to Recaptcha. When i tried it I found that it when i use it even if it accepts the answer from the images containing the same object it does not resolve and allow any submission of the form. The message is on the attached screen capture. Any ideas that might resolve it? I have used several of the common browsers like Chrome. IE. Forefox. In Edge it doesn't even open the security windows to choose the images that contain the same odjects

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Paul M.
Paul M.
Moderator

Hello Ben,

Did you do a hard refresh of the files on the server?  Enter the Preview mode in WebSite X5 whilst holding down the 'CTRL' key, then upload ALL the files to the server in Step 5, not just those recently modified).

Then clear your browser cache and test again.

Kind regards,

Paul

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Ben U.
Ben U.
User
Autor

Tried but the same happens. I reverted to the normal Captcha and that gives errors. Suspecting it may the actual hosting server. Will look into that

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