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Tom W.
Tom W.
User

Web forms not sending  en

Autor: Tom W.
Visitado 1378, Followers 1, Compartido 0  

I have upgraded to Evolution12 and my forms are not working

They were fine in previous versions

I have created a new simple test here - http://www.woodward.ie/test.html but it does not work.

Advice appreciated please

Tom

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5 RESPUESTAS
Paul M.
Paul M.
Moderator

Hello Tom,

WebSite X5 has its own built-in email testing facility so that you can perform the necessary tests yourself, in order to find the correct script which works with your particular server.

Please visit the following URL:

http://woodward.ie/admin/login.php

Your username and password are the Admin credentials as defined in Step 4 Advanced Settings > Access Management

Once logged in click on 'WebSite Test' at the top of the screen.  You will then see a section entitled 'Test your email settings'

Use the Email Form Script Type dropdown menu to select each of the five possible scripts in turn, and send test emails using each one, utilising all the various options and settings until you find the correct options for your server.

Once you have found the right script you can then set this to be the default for your project in Step 4 Advanced Settings > Data Management > Email

Kind regards,

Paul

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Tom W.
Tom W.
User
Autor

Hi Paul.

Thank you for your prompt reply.

I have tried all the options and am not receiving the emails.

Neither am I getting reply to the sender email address.

Any ideas ?

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Tom W.
Tom W.
User
Autor

Hold on - something happening.............

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Tom W.
Tom W.
User
Autor

Ok - for any one who has same issue:

Changed to php mailer smtp

put in host name

left post blank

seems to be working now

Thanks

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Paul M.
Paul M.
Moderator

Thanks for the confirmation that you now have this working, Tom, but please be aware that the 'solution' will be different for every user, depending on their particular hosting setup and server configuration.

Best wishes...

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