Hello Irwin, 

thank you for your message. 

In order to import photos into the program you can use the Image Object for individual pictures or the Gallery Object: are your correctly using one of these two options? WebSite X5 handles all the main graphic formats, i.e, .JPG, .GIF, .PNG, .PSD, .BMP, .TIF, .DIB, .PCX, .RLE, .TGA, .WMF and, if you are using the Image Object, you can also link a picture from the web. 

I really hope this information can help you find a solution. If not, could you please send me a screen shot of what happens when you ty and import your photos? In this way I will be able to understand the situation better and give you more advice.

As to the ways of contacting us, this is the right place to receive technical support. You can also e-mail *** or phone 0039 0125 1925777 in order to receive commercial information.

I am avaiable if you need further help. Have a nice day, kind regards.