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HITESH M.
HITESH M.
User
Autor

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Publicado en de HITESH M.
HITESH M.
HITESH M.
User
Autor

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Publicado en de HITESH M.
Incomedia
Elisa B.
Incomedia

Hello Hitesh, 

thank you for your message. 

Please confirm if I got it right: you add some text and after that you have problems saving the project. I need you to provide me with some information:

  • Does the progress bar finally reach 100% and save or does it freeze?
  • Do you click on save or on preview? If you click on preview, can you see the text you have added? What if you uncheck the option "Save at every Preview"?
  • Have you tried with a new project? Do you still have this problem?
  • How big is your project? How many pages?
  • Finally, are you experiencing this issue with the beta version you have installed now (version 13.1.2.10) or with the previous one? In case you had problems with the previous, are you still experiencing them with the beta?

Thank you for the information. Kind regards.

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Publicado en de Elisa B.
HITESH M.
HITESH M.
User
Autor

sir i am facing problem with the beTA project, its hapening with the new project also, even if its a single page project its hapening, and yes progress bar completes 100% on save as well .. and the things disapper on preview and the from txt function also.

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Publicado en de HITESH M.
Incomedia
Elisa B.
Incomedia

Hello, 

I have noticed you have written another post about this issue: https://helpcenter.websitex5.com/es/post/170119 you can follow that post to find the solution.

Thank you for your collaboration. Kind regards

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Publicado en de Elisa B.