WebSite X5Help Center

 
Supaporn B.
Supaporn B.
User

Have problem with VDO  en

Autor: Supaporn B.
Visitado 1685, Followers 1, Compartido 0  

I convert my website from v13 to v14 But now my website cannot watch VDO on smartphone. VDO is url from youtube. this is my website www.samkhum.com. what should I do?

Thank you.

Publicado en
10 RESPUESTAS - 6 úTIL
Myron A.
Myron A.
User

Does the video work on your phone work if you turn your phone to the landscape position (horizontal) instead of vertical?

Apple iOS often does not play videos on cell phones that are held in the vertical position. This is not a problem on Android devices.

Leer más
Publicado en de Myron A.
Supaporn B.
Supaporn B.
User
Autor

yes. But last time I use v13 it good for horizontal and vertical. But when I convert to v.14 it's have problem. 

Leer más
Publicado en de Supaporn B.
Myron A.
Myron A.
User

For me there is no difference between Version 13 and Version 14 as far as video playback is concerned. In both cases, my video does NOT play on the Apple iPhone when the phone is held in its vertical orientation.

Leer más
Publicado en de Myron A.
Esterre Fatto
Esterre Fatto
User

I confirm that it works only in landscape, with v13 and v14 as well. It's a iOs bug and it has been reported to Apple for a while now.. :(

Leer más
Publicado en de Esterre Fatto
Incomedia
Claudio D.
Incomedia

Hello Supaporn B.,

In which device and with which browser do you experience this issue?

Many thanks!

Leer más
Publicado en de Claudio D.
Myron A.
Myron A.
User
Maiki Maik
I confirm that it works only in landscape, with v13 and v14 as well. It's a iOs bug and it has been reported to Apple for a while now.. :(

It is surprising that Apple is not fixing this problem with their operating system. Maybe it will be fixed in 2018.

Leer más
Publicado en de Myron A.
Supaporn B.
Supaporn B.
User
Autor

Thanks for all the answers. It's my own misconception. I say that it can be played vertically. It's because I'm using an object html, not an object vdo.

Leer más
Publicado en de Supaporn B.
Supaporn B.
Supaporn B.
User
Autor
Claudio D.
Hello Supaporn B., In which device and with which browser do you experience this issue? Many thanks!

I use iphone and Safari browser. But when i use on Chrome It's no problem.

Leer más
Publicado en de Supaporn B.
Incomedia
Claudio D.
Incomedia

Hello Supaporn B.,

The developers are still investigating the issue but it depends on Safari which has an issue with the Vertical view.

Many thanks!

Leer más
Publicado en de Claudio D.
Supaporn B.
Supaporn B.
User
Autor
Claudio D.
Hello Supaporn B., The developers are still investigating the issue but it depends on Safari which has an issue with the Vertical view. Many thanks!

Ok. Thank you very much.

Leer más
Publicado en de Supaporn B.