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Malcolm H.
Malcolm H.
User

Mp4 video not working  en

Autor: Malcolm H.
Visitado 1617, Followers 1, Compartido 0  

In Evolution 13 I had a short video clip set up as a .mp4 file - and this played fine.

When using Evolution 14 with the same video clip I get a message in Preview - "This video can't be played in this browser. Try using a differtent browser". Help please

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Claudio D.
Incomedia

Hello Malcolm H.,

The preview browser has no plugins to play the videos and these will work once you open the website with an external browser. You need to upload the project and then the video will work correctly.

Many thanks!

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Malcolm H.
Malcolm H.
User
Autor

Hi Claudio

Many thanks - videos work fine on the website as uploaded.

In Evolution 13 there was a 'browser add in' that enabled videos to be viewed in Evolution 13 Preview mode.

Has this facility been discontinued or is there some way to re-enable the 'brower add in' please?

Regards

Malcolm

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Claudio D.
Incomedia

Hello Malcolm H.,

In Version 14 the flash support has been removed completely and in Version 13 the playback in the preview was working because of the flash fallback which now is no longer present.

Many thanks!

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Malcolm H.
Malcolm H.
User
Autor

Hi Claudio. Understood. Many thanks for swift response. Best regards Malcolm

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