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Ad Bakker
Ad Bakker
User

PHPMAIL is not working right after last update  en

Autor: Ad Bakker
Visitado 2436, Followers 1, Compartido 0  

Hi guys,

Small problem with PHPmail after the latest udate of X5 14 pro 14.0.4.1 (64 bit). After modifying the existing website by replacing te galery object I did reupload te site to the server.

From that moment the FormObject is not working anymore (blank page at /imemail/imEmailForm.php)

PHP is working well on my dedicated server because all other php scripts have no problems at all.

Site is: http://www.onfgroepen.info/site3/

Hope anybody has an answer for me.

Regards,
Ad Bakker

Publicado en
10 RESPUESTAS
Andre E
Andre E
Moderator
Usuario del mes EN

zorg dat het webadres in stap1 gelijk is aan je webpagine.

Doe daarna een full upload en test nog eens. (eerst F5 op je website doen)

Set webadres in step 1 general correct, then do a full uppload and try again.

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Publicado en de Andre E
Ad Bakker
Ad Bakker
User
Autor

Andre

Did all you sugested and no change in the results. Should it have something to do with de PHP code?
Also the BlogObject used at the Nieuws page give the same white page.

the most annoying is that all worked correct before. Hope we can find the problem. Will create a small testproject for testing. At the same URL and server Wordpress is running ok.

Thanks for the help

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Publicado en de Ad Bakker
Andre E
Andre E
Moderator
Usuario del mes EN

Hello Ad,

Just tested my website with the mail form and that works.

There is a new version so maybe that helps, else try a lower server script (step1 -> advanced -> data management.

Another thing you could check is the php version of the provider, most providers you can set the version yourself, maybe they have updated there php version and that this causes the behavior.

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Publicado en de Andre E
Incomedia
Claudio D.
Incomedia

Hello Ad Bakker,

As it seems the php code is not executed at all. What other changes did yuo made on the project bewfore you experienced this issue?

Can you please try to export the complete project again online?

Many thanks!

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Publicado en de Claudio D.
Ad Bakker
Ad Bakker
User
Autor

Claudio,

i’m on tour for this week. Will be back on Thursday. I will start to findout what else changed. BTW two other projects I’ve recompiled with 14 are working correct.

regards,

Ad

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Publicado en de Ad Bakker
Andre E
Andre E
Moderator
Usuario del mes EN

Ad,

same provider?

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Publicado en de Andre E
Ad Bakker
Ad Bakker
User
Autor

Hi Guys,

Back in the office I just created a test site on the same server with the same provider. BTW I'm using a dedicated server in the serverpark of the Universty Leiden NL.

This test site is working OK

http://http://www.onfgroepen.info/test1/

as you can see I use also the same URL group for this.

For me it's no prioblem te recreate the corrupt infosite, will take me another day.

@Claudio
Is it interesting for the learningcurve to send you an exxportfile from the original project ?

I will go on trying to find the reason why it did go wrong on a working project after upgrading to X5 14 pro 14.0.4.1 (64 bit).

Keep you informed and hope you also have some suggestions.

@Clauiio
Sorry for the late answer. I didn't change anything else the making an upgrade. So for me I will reverse enginering my steps.

Regards
Ad

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Publicado en de Ad Bakker
Ad Bakker
Ad Bakker
User
Autor

Samll addition to my last post:

In the folder 'imemail' of the new test1 project I see two files "imEmailForm.php" and "imEmailForm_th8lopo0.php".

In the same folder in the original project I only have de file "imEmailForm.php".

Ad

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Publicado en de Ad Bakker
Ad Bakker
Ad Bakker
User
Autor

Hi all,

Found the solution for the problem.

I use the database for collecting the helpquestions. So the only problem could be with the database. After killing the table and create a new one in the databaase, all is working fine again.

Has this anything to do with running an update? I will keep an eye on this during finalizing the website each time there is an update and will report back here.

All thanks for the help.

Ad

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Publicado en de Ad Bakker
Andre E
Andre E
Moderator
Usuario del mes EN

Mooi dat je het toch gevonden hebt Ad.

Bedankt voor de teruggkoppeling

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Publicado en de Andre E