WebSite X5Help Center

 
Sydney M.
Sydney M.
User

Export to web says FTP address is wrong (NOT) and Port 21 is wrong. Nothing changed....???  en

Autor: Sydney M.
Visitado 2030, Followers 1, Compartido 0  

url:  http://www.wowhavanese.com

Export won't work. Says FTP address is wrong and port 21 is wrong.  They haven't changed. Why are they wrong now?  How do I fix this?

Publicado en
2 RESPUESTAS
FABRE Danielle
FABRE Danielle
User

Hi Sydney,

I had the surprise too a few months ago when I wanted to upload modifications in my project.

My host, 1&1, had changed some parameters for export:

FTP: now SFTP

Adresse FTP : now home...data-host

Port : now 22

etc...

May be it's the same for yours?

Regards,

Danielle

Leer más
Publicado en de FABRE Danielle
Incomedia
Elisa B.
Incomedia

Hi  Sydney, 

please get in touch with your hosting provider and verify these parameters with them. Please keep me informed. 

Thanks! Kind regards.

Leer más
Publicado en de Elisa B.