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Dmitrij K.
Dmitrij K.
User

Comments and ratings object disappeared from Object Management list  en

Autor: Dmitrij K.
Visitado 1876, Followers 1, Compartido 0  

Hi,

Comments and ratings object disappeared from Object Management list. I see the object is Step 4 Pages but it´s not available in the Object Management list. 

So it means also that I cannot try to uninstall and install again.

Otherwise, the Object Comments and Ratings is working.  However, the picture with stars on the webpages is missing sometimes. Some pages with, some without. So I have to refresh the object (enter into it on Page Creation and close), after Uploading it looks ok. But later can disappear again.

Any suggestions?

Thanks

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6 RESPUESTAS - 1 ÚTIL
ANI B.
ANI B.
User

Hi Dmitrij,

Can you attach any screenshot of this problem?

Restart your Website X5 Software and see on Step4: Page if 'Comments & Ratings' object dissappears or not. Please attach a screenshot.

Thank you

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Dmitrij K.
Dmitrij K.
User
Autor

Have a look on the enclosed screenshot.

PC restarted, X5 restarted. Nothing changed. Tried to press "Update object list". the same result.

thanks

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Dmitrij K.
Dmitrij K.
User
Autor

X5 was also reinstalled above the previous installation.

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ANI B.
ANI B.
User

Hi Dimtriz,

If you have noticed the dissappear of Comments & Ratings object in the object management list then perhaps you have noticed that objects in 'Main Page Contents' & 'Main Template Contents' are also missing.

It's not a problem.

Enjoy Website X5

Thank you

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Publicado en de ANI B.
ANI B.
ANI B.
User

Objects in the 'Main Page Contents' and 'Main Template Contents' are default. You can't delete or reinstall this

Thank you

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Publicado en de ANI B.
Dmitrij K.
Dmitrij K.
User
Autor

Thank you, Ani, for your comments. It was strange for me.

Could please comment also the second part of the original message:

Otherwise, the Object Comments and Ratings is working.  However, the picture with stars on the webpages is missing sometimes. Some pages with, some without. So I have to refresh the object (enter into it on Page Creation and close), after Uploading it looks ok. But later can disappear again.

Thanks

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Publicado en de Dmitrij K.