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Bill G.
Bill G.
User

V17 not compatable with Ipad  en

Autor: Bill G.
Visitado 613, Followers 2, Compartido 0  

V17 copletly distroy's the layout, and none of the links work to other pages or go to the shopping cart.

I also found that it made some icons longer when running on a standard PC.

Bill

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Esahc ..
Esahc ..
Moderator

Bill, a link to your existing (or new) website (or even screen shots of the problem comparing v16 & v17) may help us help you.

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Stefano G.
Incomedia

Hi Bill.

I am unfortunately unable to see any particular issue with the website from an ordinary pc.

Perhaps you can attach a few screenshots that show the difference from before to now?

Additionally, attach a screenshot that shows the iPad issues. And also, what iPad did you test this on? What version of iOS is it running?

Please keep me posted on this

Thank you

Stefano

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Esahc ..
Esahc ..
Moderator

Bill - I am having difficuly working out what should work as opposed to what used to work (eg the header for tablet/mobile etc appears incomplete & I am not sure what used to work as against what no longer works).

Is it possible to reload the v16 site (if you lost v16, go to your profile, download and reinstall). Then I would recommend creating a folder (v17?) and uploading the v17 site there. This way we could compare.

Please let us know??

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Bill G.
Bill G.
User
Autor

I an currently running iso on my ipad 9.3.5 

https://share.icloud.com/photos/0r0KToB5tZLurRFlKO2fkqfRg

This is the best I know how to do. Have taken photoes on my phone. 

With respect to the ordinary PC. That all woks fine. The differance with V16 and V17 is in one area only the icon used to view my cart total is 2 times longer than it needs to be on V17. on V16 it was half the length on the same aplication.

I hope thats helpfull

Best wishes

Bill

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Stefano G.
Incomedia

Hi Bill.

Unfortunately, the latest version available of Safari in iOS 9.3.5 does not support the latest Grid CSS technologies.

As of now, the only possibility would be to either upgrade the browser version which unfortunately is not available for devices with iOS 9.3.5, or to utilize a more updated browser such as Chrome or Firefox on the mobile device.

Let me know if I can provide further information on this

Thank you

Stefano

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