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Amir S.
Amir S.
User

Text object preview empty  en

Autor: Amir S.
Visitado 466, Followers 2, Compartido 0  

hi stefano

I wrote in the text. It shows up inside the preview, but when I enter the text, it does not show lines and text

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Amir S.
Amir S.
User
Autor
Amir S.
hi stefano I wrote in the text. It shows up inside the preview, but when I enter the text, it does not show lines and text

I think the problem is.
Because it does not show any message

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Incomedia
Stefano G.
Incomedia

Hi Amir.

First of all, perhaps the Text Object itself got corrupted somehow. What if you try to create a new Text Object and delete this one? Does this fix the issue?

Additionally, I can see from your screenshot that you have a lot of empty cells in your project. Please make sure you either delete those or fill them in with empty Text Object, because leaving them empty can cause great performance loss on your project

Keep me posted on this

Thank you

Stefano

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Amir S.
Amir S.
User
Autor
Stefano G.
Hi Amir. First of all, perhaps the Text Object itself got corrupted somehow. What if you try to create a new Text Object and delete this one? Does this fix the issue? Additionally, I can see from your screenshot that you have a lot of empty cells in your project. Please make sure you either delete those or fill them in with empty Text Object, because leaving them empty can cause great performance loss on your project Keep me posted on this Thank you Stefano

hi stefano

inter the Text Object new in page ، But this problem has not been resolved. In addition, in all the old pages, this problem has arisen. In some moments the text is visible and can not be seen in some moments.

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Amir S.
Amir S.
User
Autor

[quote="Amir S."]Stefano G. Hi Amir. First of all, perhaps the Text Object itself got corrupted somehow. What if you try to create a new Text Object and delete this one? Does this fix the issue? Additionally, I can see from your screenshot that you have a lot of empty cells in your project. Please make sure you either delete those or fill them in with empty Text Object, because leaving them empty can cause great performance loss on your project Keep me posted on this Thank you Stefano

hi stefano

inter the Text Object new in page ، But this problem has not been resolved. In addition, in all the old pages, this problem has arisen. In some moments the text is visible and can not be seen in some moments.

I think these problems are due to the software upgrade to version 17. We are waiting to overcome these problems.
Thankful

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Esahc ..
Esahc ..
Moderator

Amir

Does this happen in a new project or only an old upgraded project.

How are you achieving the lines indicated in your first screen shot?

When exported as an iwzip (step 5 export, export project), how big is the file (if less than 2gb it could be uploaded to wetransfer.com, a link generated and provided here so either we or incomedia could investigate)?

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Amir S.
Amir S.
User
Autor

[quote="Esahc .."]

Amir

Does this happen in a new project or only an old upgraded project.

How are you achieving the lines indicated in your first screen shot?

When exported as an iwzip (step 5 export, export project), how big is the file (if less than 2gb it could be uploaded to wetransfer.com, a link generated and provided here so either we or incomedia could investigate)?

hi 

I'm currently using an upgraded old project.

I've added a number of new products in the shopping cart, but when I upload, none of them are displayed on the site.

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Publicado en de Amir S.
Incomedia
Stefano G.
Incomedia

Hi Amir.

So, what if you try on a new project? Do you experience the same issue there?

Additionally, for the product issue, remember that you should not only add the products in the Shopping Cart at Step 2, but you must also choose to display them in the appropriate Object in the page you want them to be displayed. Did you do that too?

Please check this carefully and keep me posted here

Thank you

Stefano

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Amir S.
Amir S.
User
Autor

hi stefano

The problem of displaying new products has been resolved.
Thankful

but The problem of placing the side menu below the page elements is still there

Stefano G.
Hi Amir. So, what if you try on a new project? Do you experience the same issue there? Additionally, for the product issue, remember that you should not only add the products in the Shopping Cart at Step 2, but you must also choose to display them in the appropriate Object in the page you want them to be displayed. Did you do that too? Please check this carefully and keep me posted here Thank you Stefano
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Publicado en de Amir S.
Incomedia
Stefano G.
Incomedia

Hi Amir.

This issue is currently known and has been addressed in the latest BETA update 17.0.9

If you're not part of the BETA program, consider joining if you wish to test upcoming updates before they're released officially. 

You can read more about this here:

http://beta.websitex5.com

Alternatively, you can simply wait for the official update to be released which will address this issue too

Hope I've been helpful

Stefano

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