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Jan Procházka
Jan Procházka
User

Up date 17.0.11  en

Autor: Jan Procházka
Visitado 380, Followers 1, Compartido 0  

Hallo,

Today morning was up-dated my Incomedia Website 17 for version 17.0.11. and after this up date I can't do edit any text block in all project. I preview I can see part of text ion the text object but after editor open there is not nothing diplayed and is not  possible to write any other text.

Do have any idea what is happen?

Many thanks Jan

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2 RESPUESTAS
Jan Procházka
Jan Procházka
User
Autor

Together with described problem is not possible view preview of the page. I add printscreen for problem described above with edit of text object (I can see part of text ion the text object). I'm responssible for something about 15 web pages created by Incomedia Website so to solve this problem is very, very important.

Thanks Jan 

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Incomedia
Stefano G.
Incomedia

Hi Jan.

This seems like an issue usually caused by an interfering antivirus. Does this happen on a new project too?

Please try turning antivirus/firewall off temporarily, and restart your pc. Then, restart the software and see if the issue is now solved.

If it is, simply add the software to the Antivirus's exceptions and you should be able of turning it back on with no further issues

Let me know if this fixes it

Thank you

Stefano

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Publicado en de Stefano G.