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Geoff J.
Geoff J.
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Autor: Geoff J.
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Hi,

I now have my 2019 version website (http://www.telesol.je) up and running in responsive mode, but have a little wrinkle that I would really appreciate some help with.

I took the default resolutions in the project (960,720, 480) & down to the <480 for the smartphone portrait format. Once published, the site appears responsive ok on the larger resolution screens. If accessed by a smartphone in portrait, then it returns the error in the title of this piece.

If the phone is turned landscape, it displays fine. The phone can then be turned into portrait and continues on fine. I've kept going over the responsive design & template content pages, to see if I'd set something (or left it unticked), but cannot find an omission.

Anyone have any ideas on how to fix it ?

Many thanks

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Esahc ..
Esahc ..
Moderator

Geoff, you will be pleased to know you get the same error if you set the desktop browser to minimum width and then go to your site.

You are using an entry page (in earlier versions it was necessary to design alternative sites based on resolution).

Having a fully responsive site you should no longer need the landing page and can turn it off, but if you wish to keep it turn off detect the resolution automatically.

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Geoff J.
Geoff J.
User
Autor

Brilliant !! - thank you...

Simple fix that means a lot

Geoff

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