WebSite X5Help Center

 
David S.
David S.
User

Unable to Save New Project  en

Autor: David S.

I started a new project based on a template ("Clinic" under health and medical) which I then altered.  On saving, I get an error message as follows:

New Project

An error occurred while saving the file.

Access to the path 'dpr49088gys6dwz2k2qhq9rfkt0noapj' is denied.

I get the same error if I try to export to file.  Not ready to try to upload to the internet.  Internet connection is very strong on checking.  Please advise on how to fix this issue.

Publicado en
2 RESPUESTAS - 1 ÚTIL
Aleksej H.
Aleksej H.
Moderator

Hello.Check access rights to files and folders of the project.They must be writable.
Temporarily disable antivirus and firewall.

Leer más
Publicado en de Aleksej H.
Esahc ..
Esahc ..
Moderator

. . . . and please make sure you are not saving/working from a virtual folder (eg one-drive)

Leer más
Publicado en de Esahc ..