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Ashish Purmanund
Ashish Purmanund
User

Email contact form not working  en

Autor: Ashish Purmanund
Visitado 926, Followers 2, Compartido 0  

Hi Paul M and Alexsius (Aleksej)

E-ZYSEARCH re-built using Website X5 Pro and 01st time using it.


EMAIL IS NOT WORKING. KINLDY HELP

This page isn’t working

www.e-zysearch.com is currently unable to handle this request.

HTTP ERROR 500

You are the EXPERT of this Software. Hence, I would be so glad, that you kindly help me by giving your reviews/criticisms and advices.

one thing,m when optimizing, it stops at 79% and the detected errors, when clicked  I saw nothing and could not follow, where it is pointing or if I can go there, I see nothing!

https://www.e-zysearch.com

What I can say is " the proof is in the pudding", that is, it is bettwr than Xara Designer Pro.

2nd, it does take time but, once working on it and learning about the software and its features, things will be more easy.

I know I could have make use of some more features. BUT, I wanted to keep it simple.

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Ashish Purmanund
Ashish Purmanund
User
Autor

Hello

Here is a screenshot of the Contact form which (the contact form) is not working)

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Paul M.
Paul M.
Moderator

Hello Ashish,

There is a built-in email and website test facility available in your WebSite X5 online control panel:

http://www.e-zysearch.com/admin/login.php

Log in at the URL above using your Administrator credentials, which are defined in WebSite X5 Step 1 Settings > Advanced > Access Management

Also please be aware that the current version of WebSite X5 requires a minimum of PHP version 7.1 to be correctly installed and configured on the server, before features such as the Contact Form will work:

What are the minimum requirements for the server?

Kind regards,

Paul

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Ashish Purmanund
Ashish Purmanund
User
Autor

Hi Paul M.

I did not even see Access Management

Server is 7.1

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Paul M.
Paul M.
Moderator

You can find it here:

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Ashish Purmanund
Ashish Purmanund
User
Autor

Hi Paul M.

Sorry, I did saw that BUT what I meant was, I did not know for sure, it's purpose.

This being said, I saw on the Community Forum some users are also having issues with their Form or Contact Form.

It would have been an advantage if in Responsive aspect, the object/texts etc could be edited.

I was having some issues since the Contact Form contrary to other bigger variants was ok in positioning, but such is not the case in the 480px format as I could not edit the text which remains fixed on the left, creating  a space  and  not centered with the contact form which has nested below it !

I have thus deleted the contact form on the Template and have a contact us page instead.

Best Regards
Ashish

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