Dear Kim,

I'm very sorry for the inconvenience, is the issue now solved?
Our server was a bit slow but it is now working, therefore please try again now to install your program.

If you still aren't able to, please proceed with the manual activation and I will help you.
In order to install manually, please preoceed as follows:

• Start the program's registration process
• Add all your data as you did before
• Press the CTRL button on your keyboard and the next command in the program window with your mouse.
• in the right corner above you will see a file which needs to be saved. This file contains all information about manual unlocking and it contains the computer code, too.
• please save this file and forward this file in a zip folder to me

I will give you your new unlock code as soon as possible.
Thank you!