Form mail trouble 
Autor: Torben RavnHi there
Thanks for the fine update of Web-Site X5. I've been with version 8 since then, so it's been a few years now.
But after the last update, there are several of my websites I services that report to me there are problems. And there with the mail-form pages that do not work. When you fill out these forms online, it looks like it works but no messages arrive to the recipient. See for example this page. https://www.systuen.dk/tilmeld-dig-kundeklubben.html
here the user can sign up for the customer club in Systuen.dk and get a 10% discount on their sewing tasks. Fine so far so good, and it has worked fine for a long time ....
But after the last update, the registrations are over, and I have tried to register myself, but it is true that no info comes out.
I have had contact with one.com where we have our web hosting and have had it since 2003 and this is very stable server they have standing. And I have reviewed the setup of, for example, PHP and it says as it should ...
Can you help us get it fixed again ...
i had the same problem and I solve this problem with downgrade to previous version. Now email forms works fine, like before upgrade.
Autor
Hi there
Thanks for the answer..
It can not be right to dance backwards into the future. That means I have to say no to future updates
Sorry guys, i have not tested this yet (a bit short on time at the moment), but anyway i will ask Incomedia to react on this topic.
Wait for a responce please.
Hello Torben
It could be that since the project has been updated to a much newer version than before, that some configuration is wrong
Go to Step 5 -> Online export -> Parameters
You can configure a global email there. Can you let me know what email you configured there?
keep me posted here, please
Thank you
Stefano
Autor
OK
Then it almost works !!
I had put my *** email in here in these parameters. Now I have put *** in, and then it worked again ....... almost
But it does not work properly. Because when I receive the e-mail from this script (form mail) I will be the sender myself !!!!!!
And when I load these emails into my Send Blaster 4 program, my own email is the recipient of the newsletter! There should be the person's email address that registers !!
It is not well thought out with this mails in parameters ....
Is there a solution!
Hello Torben
Instead of having the sender email inside the Sender field, you should find the correct email in the Reply-To tag of the email. This way, you can still get access to the email that actually sent the email without encountering issues with the main email
Can you check this out and see if you can fix it like this?
Thank you
Stefano
Autor
Hi Stefano
I'm afraid you may have to cut it a little more into cardboard for me.
Can you not describe a little more for me, so that I who am probably a little heavy to dance with can also understand it - or see through what you think I can do.
It is a real pity that this problem has arisen. We use this piece of software Sendblaster4 and have been using it for several years. The good thing about the software is that it itself maintains the users' ongoing registrations and deregistrations. Right now on Systuen.dk I have to edit each user so that they get their own e-mail address and my e-mail address.
I have chosen to continue solving the problem on another domain www.ravnsbybanen.dk and registrations here take place in the same way https://ravnsbybanen.dk/nyhedsbrev.html
I know very well why it is suddenly made the way it is because you would get rid of some of all the spam that is lying around on the internet. But it's a little annoying for us who work seriously with things.
Well, Stefano. Looking forward to hearing from you again ...
Hello Torben
What I mean is this.
If you try to reply to one of the emails you receive, the Email will still contain inside itself the information about what email you're going to answer to
Meaning: the email is sent with ***, but when you reply you actually reply to ***
Even if the email is sent always with the same email when you reply you will reply to a different email
I'm not sure I explained myself properly
Please do let me know here in case I might provide further information on this
Thank you
Stefano