WebSite X5Help Center

 
Mariana B.
Mariana B.
User

Upload error  en

Autor: Mariana B.
Visitado 360, Followers 1, Compartido 0  

Hello!

Can you please tell me why I have this error when I trie to upload the website?

Publicado en
4 RESPUESTAS
Esahc ..
Esahc ..
Moderator
Usuario del mes EN

Marianna, this looks like an internet connection failure or your hosting is (temporarily) unavailable. After a reboot and verifying the internet works on your PC does the problem remain?

Can you access your files on your host with the file browser?

Leer más
Publicado en de Esahc ..
Mariana B.
Mariana B.
User
Autor

Hello!

Yes, I have internet connection and I can access the files, and the problem is the same.

What should I do?

Leer más
Publicado en de Mariana B.
Incomedia
Stefano G.
Incomedia

Good afternoon Mariana

Did you notice if the issue is always on the same files?

If that is true, can you try and ask your hosting provider to delete all of your website's files online and then perform a full new upload? Does it work then?

Please try this out and keep me posted here

Thank you

Stefano

Leer más
Publicado en de Stefano G.
Axel  
Axel  
User

Hello Mariana,

You have maybe a lot of simultaneous connexions

Please try to reduce the number by here

Could be an issue with the hosted system and the bandwith...

Like said Stefano, check if it is always same files or not...

But for me even with this error message, at the end of the export WSX5 will try again to export them again.

And check again.

Enjoy!
Axel

Leer más
Publicado en de Axel