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Steven S.
Steven S.
User

Is anyone using the E-Commerce provided with X5?  en

Autor: Steven S.
Visitado 861, Followers 1, Compartido 0  

I purchased X5 last year to replace a solution that went out of business. I just now started to use/try it so my version is a bit out of date (2021.3.5). I just LOVED designing with X5 and created a basic (local) site to get me started. Then I went to add e-commerce and I guess I hit a wall. Could it be true that this software gives users a order number before they use the paypal service to pay for the item (which makes no sense)? Does anyone have an example of using ecommerce with X5 where it flows normally? I do see a X5 option button I am missing in my older version (for PayPal pay Later access) so I know that SOMETHING has changed from my older version.

Anyway, if PayPal Commerce Platform is the only option in the Payment Type List, it should flow where user clicks item to buy now, straight to checkout and a PayPal row of option buttons, then quickly continue from there with a order # etc. I have no problem with PayPal or buying the license again to get the newer software, I'm just looking for something more similar to the buying experience at the X5 site. Is it possible to do with X5?

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Aleksej H.
Aleksej H.
Moderator

Hello."Could it be true that this software gives users a order number before they use the paypal service to pay for the item (which makes no sense)?"- Yes.The user can see the order number before payment.

"Anyway, if PayPal Commerce Platform is the only option in the Payment Type List" - this is not entirely true. There are other payment options.

"I have no problem with PayPal or buying the license again to get the newer software, I'm just looking for something more similar to the buying experience at the X5 site. Is it possible to do with X5?" - As far as I know, this cannot be done at the moment.

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Steven S.
Steven S.
User
Autor

Hi Aleksej. Thanks for your response. It was helpful. What I meant when I said "only option in the Payment Type List" is in X5 where you go to "Settings/Shopping Cart/Order Management and there is only 1 choice (in my case Paypal commerce) for processing payments. I count 5 screens I have to go through just to see the PayPal buttons. I was just looking to make it less. I will try to figure out a way to make it better without the X5 method. It's just crazy how good this software is.... and them BAM that e-commerce section is terrible. Anyway thanks again for responding.

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Aleksej H.
Aleksej H.
Moderator

Good luck to you.

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Axel  
Axel  
User

Hello Steven,

You said: "Could it be true that this software gives users a order number before they use the paypal service to pay for the item (which makes no sense)"

And you are right. yes it is a no sense... I have, and many users too few years ago now to change the process by asking to Incomedia.

Buy --> pay --> Order confirmation if payment OK

Since

Buy --> Order Confirmation --> Pay

But no changing has been done by the editor.  their reply is to configure an order confirmation email received by the user to pay !!!! But the process is still bad.
On their own webiste the buying process is OK and not like WSX5 !

Regarding payments you can custom you own by yourself like on my demo.

https://wsx5demo.afsoftware.fr/boutik.php

Try to do an order to have a custom payments list available

Enjoy
Axel

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