WebSite X5Help Center

 
Alan H.
Alan H.
User

Issues with footer  en

Autor: Alan H.
Visitado 1128, Followers 1, Compartido 0  

i am using clean install of the latest pro-version of x5 and have imported upgraded version of exisiting website from another pc, have been having issues with adding objects and even text to footer when adding objects such as text or a menu object they appear in the header have tried changing footer height etc but nothing works. I have been using x5 for a number of years and not come across this before with the addition of the slow downs which is rather annoying.

Publicado en
9 RESPUESTAS - 1 ÚTIL
Aleksej H.
Aleksej H.
Moderator

Hello.
1) Try temporarily disabling your antivirus, firewall and any other protection.
2) Update .NET Framework.
3) Try to make changes in a new project. For experimentation.

Leer más
Publicado en de Aleksej H.
Alan H.
Alan H.
User
Autor

It appears to work fine with a new project adding objects, any ideas on how to fix\repair the footer without having to start again (Rather Large website)

Leer más
Publicado en de Alan H.
Pavel M.
Pavel M.
User
Alan H.
It appears to work fine with a new project adding objects, any ideas on how to fix\repair the footer without having to start again (Rather Large website)

try to make a copy of the project in the program itself in the initial window and change the footer in it

Leer más
Publicado en de Pavel M.
Alan H.
Alan H.
User
Autor

I think i have solved the issue, it looks like when i removed the side bar some objects had been left behind. once i had removed all objects the footer works with new objects added. I just need to find out why its so slow when updating and previewing on browser. (all empty cells have been filled with empty text objects)thanks for the help. 

Leer más
Publicado en de Alan H.
Aleksej H.
Aleksej H.
Moderator

"I just need to find out why its so slow when updating and previewing on browser" - it may depend on the number of pages and objects on them. Perhaps your antivirus or other protection is interfering with the program. Perhaps some other programs are running that require a lot of resources. The disk may be heavily fragmented. It's hard to guess.

Leer más
Publicado en de Aleksej H.
Alan H.
Alan H.
User
Autor

HI, i have the updated software on two seperate computers and this appears to have happened after the last update, older pc W10 Professional was updated x5pro and W11 Professional was a clean install going to have to be trial and error i suspect, thanks again for assistance.

Leer más
Publicado en de Alan H.
Aleksej H.
Aleksej H.
Moderator

Good luck to you.

Leer más
Publicado en de Aleksej H.
Alan H.
Alan H.
User
Autor

Update, it appears there is an issue with a HTML code object ' which states/displays when the site was last updated' if this is removed then the footer works as intended, if any changes are made or objects added they jump to the Header. Solution is to remove the HTML object make the changes or additions then add back in the HTML object after and saved and it all then works as intended. Got there in the end!

Leer más
Publicado en de Alan H.
Aleksej H.
Aleksej H.
Moderator

I'm glad you solved your problem.

Leer más
Publicado en de Aleksej H.