Hi,

I have set up a shopping site with a simple one product that has 3 sizes.

I am having a major issue with the Customer Confirmation email. I have set the Shopping Cart / Sending order as below.

I have also set up the following payment methods, Bank Transfer, Paypal and Stripe.

When customer places order for one item all works fine, we receive the order at the business end, and the customer receives a purchase confirmation by email.

The problem is when customer orders more than one item and uses PayPal or Stripe as their payment method, we receive the order at the business end for say three items, however the Customer Confirmation email only shows the last item, however the total invoice price is for three items.

Check below:

Confirmation of order received on business side displays all three products ordered:

Customer order confirmation however only shows the last product line and has a weird -8.50 under the item price??

Strangely enough when we replicate this order using the Bank Transfer option the business receives email for three products and the customer also receives the correct Order Confirmation email.

I've been trearing my last few hairs out over the past couple of days trying to work out what is going on.

If anyone could shed some light on this issue that would be greatly appreciated. We need to go live with this website soon.

Thanks for any help.

John