WebSite X5Help Center

 
Peter K.
Peter K.
User

Can’t activate my e-mail box  en

Autor: Peter K.
Visitado 200, Followers 1, Compartido 0  

Hello. I am trying to activate the e-mail box included with my webspace: turmalin.site

I have recently created an account saying ***. So, in order to activate it, I went to log in. But I get this message: “Log-in didn’t work”.

However, on the same page it says: “By setting or editing the main e-mail associated to a website which has already been published, you need to export the website again in order to update the information”.

So I went and updated my website (simply by editing a page and uploading the site). But the log-in still doesn’t work. As user name I use: peterkrabbe. As password I use my e-mail password.

Can anybody help, please?

Publicado en
2 RESPUESTAS
Incomedia
Eric C.
Incomedia

Hello Peter,
in order to log into your webmail you will need to use the complete e-mail address, rather than only peterkrabbe.

Eric

Leer más
Publicado en de Eric C.
Peter K.
Peter K.
User
Autor

Thank you very much. It did work.

Leer más
Publicado en de Peter K.