Accepting Payments
Autor: VIDAL P.
Visitado 159,
Followers 1,
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I went to my site to make a few purchases, and maybe I am missing something, but it's not giving me the option to enter my Credit Card information. After I agree to the sales terms and press Buy Now it says "Order Complete".
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Hello,
what settings do you have here for PayPal?
Could you provide the URL of your website?
Thank you.
Eric
Autor
https://www.rareclassiccinema.com/
Hello,
unlike other similar issues, there is no error visible in the browser during the checkout process.
When did the last successful purchase occur?
Could you please regenerate the project's files with a CTRL + Preview and then export again, choosing the option to export all files?
If the issue persists after this, I would like to have a copy of the project in order to take a closer look at the project and check whether this behavior can be replicated.
You can export it in Step 5 - Export, choosing the “Export the project option” to generate an IWZIP file, choosing not to include backups and preview files if the project is large.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces).
Thank you.
Eric
Hello Vidal,
I can confirm that the payment fields are displayed on the version I have exported on my hosting space:
https://eric-c.websitex5.me/progetti/www.rareclassiccinema.com/home.html
I recommend regenerating the files of the project with a CTRL + Preview and then uploading it again choosing to export all of the files.
Should the issue persist, I recomment contacting your hosting provider to investigate, as it does not seem to be an issue with PayPal nor with the project itself.
Eric
Autor
@Eric C. thank you for all your help.