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Ray W.
Ray W.
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How to setup websitex5 hosting to use office365 as email server  en

Autor: Ray W.
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What is the correct process to setup websitex5 hosted email to use office365 as the email server?

I'm trying to get the contact us form to send emails, and while it seems to work for a short time, its now stopped working.


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Eric C.
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Hello Ray,
what kind of configuration are you currently using?
It is expected for the domain to have an associated e-mail to be used, but from what I can see you have now changed the MX record (it is now marked at not configured) and no e-mail addresses for pinderrehabservices.com have been created on the hosting space.
I remain available.

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Ray W.
Ray W.
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Autor

Hi Eric,  Thanks again for your prompt response!

I changed the website email form to my email address as the <customer_Email_Address> is not working, and I'm about to go and check on the office365 side of the settings, has here main emails have stopped working.

I will attached a link of the DNS settings, if I change the DNS, do I need to do anything on the hosted side for emails?

will send two attachements.




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Ray W.
Ray W.
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Autor

Here is the second attachement

I had asumed, that if I changed the DNS record, this would be all that I would have todo, but maybe I'm missing other changes in the DNS.

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Ray W.
Ray W.
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Autor

My Registrar is godaddy.

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Eric C.
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Hello Ray,
the expected configuration is to use the included e-mail addresses available, and not external providers such as Outlook, so if you use the preconfigured settings for exporting (choosing WebSite X5 Hosting so that you don't need to manually add the parameters) the configuration will not work: at the moment, all e-mails generated from your website are sent by a noreply address present by default, as no address was created yet.
You have two options:

1) Revert to the MX record listed in the hosting panel and create an address associated with the domain pinderrehabservices.com, so that it cane used to send e-mails. With this configuration, you can keep exporting with the "WebSite X5 Hosting" option.
2) Leave the Outlook MX record, and configure this address so that the website can use it to send e-mails. You will need to switch to "Other provider" and manually add all FTP and database parameters for your WebSite X5 Hosting space (you can find them in the web hosting panel here on the Help Center) and use the necessary settings from Outlook in the E-mail tab.

I remain available.

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Publicado en de Eric C.
Ray W.
Ray W.
User
Autor

Hi Eric,
For business accounts, its quite common to use the secure office365 server for business emails.

Are you saying that with Websitex5 hosting, its not possible for the hosted websites to use microsoft office365 as a secure mail server?

Thanks

Ray

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Eric C.
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Hello Ray,
not with the default configuration: our hosting is mainly meant as a simplified configuration to allow users to export without much hassle, without having to configure parameters before being ready to go.
This means you would need to switch to the "Other webspace provider" and manually set up the parameters if you instead wish to go ahead with this e-mail configuration.
Apologies for the inconvenience.

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