WebSite X5Help Center

 
Katalin A.
Katalin A.
User

Purchase problem after update to 2026.1.1  en

Autor: Katalin A.
Visitado 70, Followers 1, Compartido 0  

Yesterday I updated Website X5 Pro to version 2026.1.1, and since the update the last step of the purchase process does not work, so customers cannot complete the order.

The issue appears only on the published website. When I test the purchase process in Preview, everything works normally.

Publicado en
1 RESPUESTAS
Incomedia
Eric C.
Incomedia

Hello Katalin,
I am sorry about the issue.
Does your website have no payment methods set up in Step 1 - Settings ---> E-commerce ---> Order Management?
I remain available.

Leer más
Publicado en de Eric C.