Hi Rafael,

Did you by any chance install the demo or the free version before adding the full licence to your computer? Please proceed as follows: Delete your program from your computer (make sure you do not have a folder called ''incomedia'' in C: anymore) then install again. You simply have to repeat the same procedure you did the first time: launch the program (you can download the latest version form the ''download'' section in the top right corner of this page if you wish) and add your licence key. After, please register with the same email you used the first time and let me know if you still need help.
You will need to delete your project from you server and upload it again of course. Thank you!

Google translate:

HolaRafael,

¿Sabía usted, por casualidad,instalar eldemo ola versión gratuitaantes de añadirla licencia completaen su equipo?Por favor,haga lo siguiente:Eliminarel programade su computadora(asegúrese de queusted no tieneuna carpeta llamada''''Incomediaen C:ya)y luego instalede nuevo.Usted simplemente tiene querepetir elmismo procedimiento quehizo la primera vez:poner en marchael programa(se puededescargar el formulario dela última versión del''''sección dedescargaen la esquina superiorderecha de esta páginasi lo desea)y añadirla clave de licencia.Después, por favorregistrarse conel mismo correo electrónicoque usó laprimera vezy quiero sabersi ustedtodavía necesita ayuda.
Usted tendrá queeliminarsu proyecto desdesu servidory volver a cargarlo, por supuesto.¡Gracias!

Hello iam luis from mexico and i have the same problem,

If i do this Do i have to do my proyect again from zero?

Hi Luis!
no, you don't have to! By following the process described above, you simply clean your computer then restart your program and make sure that it is installed correctly. This will fix the ''unregistered version'' issue and you will be able to open your project correctly.
Hope this helps!