WebSite X5Help Center

 
Jenny A.
Jenny A.
User

Demo crashes  en

Autor: Jenny A.
Visitado 667, Followers 1, Compartido 0  
Tags: crashes,demo

why is that even the demo of evolution crashes?im just creating the content,cant even have an input coz it always crash.i attached the error message.thanks

Publicado en
6 RESPUESTAS
Incomedia
Claudio D.
Incomedia

Hello Jenny,

Does it happens with only one object? If yes does it happens when you try to open it or after you have edited it?

What Windows version do you have on your computer?

Many thanks!

Leer más
Publicado en de Claudio D.
Jenny A.
Jenny A.
User
Autor

no any of the object.it happens when i put an object in the cell then double click it,the error comes out.im using windows 7 proffessional.thanks claudio

Leer más
Publicado en de Jenny A.
Incomedia
Claudio D.
Incomedia

Hello Jenny,

Please try to uninstall the .NET Framework 4.0 from your computer by using following cleanup tool:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done reinstall the .NET Framework 4.0 from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

When the framework has been installed try to run the program again to see if the same issue happens again.

Please keep me updated.

Leer más
Publicado en de Claudio D.
Jenny A.
Jenny A.
User
Autor

i did what you told me but the same error keeps on popping then closses the program.thanks

Leer más
Publicado en de Jenny A.
Jenny A.
Jenny A.
User
Autor

am i going to re install also websitex?thanks

Leer más
Publicado en de Jenny A.
Incomedia
Claudio D.
Incomedia

Hello Jenny,

Try also to reinstall the program completely. Can you also tell me what Windows are you using?

If you have another computer, can you also test if on the other you experience the same issue?

Many thanks!

Leer más
Publicado en de Claudio D.