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John S.
John S.
User

Purchase problem  en

Autor: John S.
Visitado 947, Followers 1, Compartido 0  

I was sent an email offering the new website 5x pro for $169 au When I tryed to purchase it I was being charged normal price. Can you give me a coupon code or fix this for me please. John Suthern

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Incomedia
Samantha M.
Incomedia

Hello John!
You do not need a coupon. Please click on the email you received to access the offer on the store automatically.
Thank you,

Samantha

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John S.
John S.
User
Autor

Hello Samantha, I have done that ...opened it from the link but it still at the checkout wants me to pay full price. How do I get it at pay pal for the discounted price?

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Incomedia
Samantha M.
Incomedia

Hi John,

please try to go into your ''Offers for me''' section here on answers (in your control panel) and click on the offer. You should be able to access from there.
Please keep me informed.
Thank you!

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John S.
John S.
User
Autor

nope I went into that and I can buy it for 199 pound but I was emailed an offer to purchase it for $169 au if purchased before october 15th as a loyalty reward!

If I cant get it for $169 australian I will not by it , I will stick with the version I have.

If the company dosn't want to sell if for that price why send out spam email saying they do?

John Suthern

Business owner

Tuross Boatshed and Cafe

NSW Australia

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Incomedia
Samantha M.
Incomedia

Hello John,

I will try to solve the issue for you asap.
Could you please kindly tell me the email address where you received the special offer and give me a screenshot of the email you received?
I thank you in advance for your kind collaboration!
Samantha

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John S.
John S.
User
Autor

My email that I got the offer from was ***. I cant get a full screenshot because the email is to big for the screen so I have just given you the bottom bit with the price. I have already forwarded the email to incomedia and cleverbridge but was told I had to communicate through here.

I must say this is all very annoying!

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Incomedia
Samantha M.
Incomedia

Dear John,

please feel free to purchase the program from the following link if you wish http://websitex5.com/buy/pro10?coupon=NZT-2SW
I apologise for the inconvenience and hope you enjoy using your program,

Samantha

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John S.
John S.
User
Autor

I dont understand this link takes me to the same price? $269 au

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Publicado en de John S.
John S.
John S.
User
Autor

Well the price is still rong, now $179?????? I recieved another email today offering it for $169, if you follow the link from that email it is again $269,, What is going on here? 

I am over all this, I have purchased the product for $179, I can live with a $10 rise.

John

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Incomedia
Samantha M.
Incomedia

Hello John,

that is very strange, we tested it before. I'm glad you managed anyway!
Thank you for your patience.
I hope you enjoy using your program.
Samantha

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