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Irena V.
Irena V.
User

Problem with plugin  en

Autor: Irena V.
Visitado 1227, Followers 1, Compartido 0  
Tags: windows7

I tried really all advices in this forum about playing videos. 3 days my videos were ok. And then again stop to play and give me note couldn´t load the plugin Can you try to give me advice? What do you need to know??

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4 RESPUESTAS - 1 ÚTIL
Incomedia
Claudio D.
Incomedia

Hello Irena,

Does it happens in the preview or online?

If it's online can you please write me the link?

What type of video are you adding?

Many thanks!

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Publicado en de Claudio D.
Irena V.
Irena V.
User
Autor

Hello Claudio,

first I try to work in the preview. I load wmp chrome .crx. than I unpack this, I load np-mswmp.dll file in C:/Program Files(x86)/webSiteX5v10-Evolution. I open my videos in .mpg format. I was succesful and in the preview. I did it online and it was ok. Now this is ok online on the link ates-cz.cz. But the problem is that when I did some next corection on my web the preview started to write again I couldnť load the plugin. I am afraid if I will load my next data, my videos wonť play again. 

Maybe my discription is a bit confused. please try to help me.

Thank you very much

Irena

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Claudio D.
Incomedia

Hello Irena,

The file needs to be moved in the "Extensions" folder:

C:/Program Files(x86)/webSiteX5v10-Evolution/Extensions/

It seems the file could not be found anymore. Please try to add the np-mswmp.dll in the Extensions folder and then test again if the same issue happens again.

Please keep me updated.

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Publicado en de Claudio D.
Irena V.
Irena V.
User
Autor

Hello Claudio,

thank you very much. I was really upset and the solution is so easy.

have a nice day

Best Regards 

Irena

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Publicado en de Irena V.