WebSite X5Help Center

 
Катерина Павлова
Катерина Павлова
User

Computer broke down, do I need to buy a new license?  en

Autore: Катерина Павлова
Visite 852, Followers 1, Condiviso 0  

Recently I bought a license for 2 computers, I used them both for my notebook and for my working machine. My working computer broke down and we replaced it, so the one from the previous licenses won't be used no more. Do I need to buy a new one or will you let me use the previos one for my new computer?

Postato il
3 RISPOSTE
Andre E
Andre E
Moderator
Utente del mese EN

You can use the code you already have.

If you switch computer, you will still have 2 computers.

So there would be no problem in using the same licence.

Leggi di più
Postato il da Andre E
Mark Barlow
Mark Barlow
User

Do you need to unattach the license from one machine in order to transfer it to the new machine?

Leggi di più
Postato il da Mark Barlow
Andre E
Andre E
Moderator
Utente del mese EN

Just uninstall, and install on the new one that shout normally work.

If not then you wil get an error message and you could ask Incomedia here in answers to correct the issue.

Leggi di più
Postato il da Andre E